Usually we get our messages within a couple of hours. Lately tho, it's taken not only hours but DAYS to get our messages. When you are incarcerated or have a loved one in lock up, the lag in messages tends to cause more tension and problems. Plz fix this.
The fee to add money is 99 cents. I have to go online because the app charges me $5.95. Why? Fix this. You are ripping us off bad enough with $5 calls, now you want to overcharge us by $5 for putting money on the phone? I'm going to report you for fraud and theft.
Mu6 byeno
The app no longer accepts payments since the last update. - FIXED. Very inconvenient and you have no clue if this company is stealing your money based on the error. - They're definitely still stealing. UPDATE: 26 April 2022 STILL stealing money EVEN with a pending lawsuit smh. They've already removed access to see how much each call cost.
Easy to use self explaining
Very good
This app is good I like it lately I've been having to login on the website to be able to communicate with my loved ones that are in prison so if somebody can figure out why that would be great anyways perfect five stars for me so I'm not going to die because the app does have this little glitches here and there
I've used this app for several years without any issues. Different facilities, different phone numbers, etc without complaint. Update: still no issues, highly recommend.
Great for another way to communicate with my fiance but he hasn't gotten any of the pictures i sent him. Not sure why, it took credits off my account and it shows sent but he never got them. Would lile to know what is going on with that.
I'm still learning this app. I do like it. Very thankful for this app.