ConnectNetwork by GTL
by GTL ES
🗂️ Finance
Version 3.8.1 đź’ľ 1 Mb
đź“… Updated December 22, 2021
ConnectNetwork™ helps you stay connected with incarcerated loved ones.
Features ConnectNetwork by GTL
The ConnectNetwork mobile app provides quick access to our most popular services.
Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card.


Our features are based on the facility.
To find out which features are available to your inmate, please add them to your account.

• Create and Manage your ConnectNetwork Account

• Make Payments and Deposits for ConnectNetwork services, such as:

o AdvancePay Phone (Prepaid Collect)
o Trust Fund (Inmate Trust Account)
o PIN Debit (Inmate Phone Account)

o Debit Link (Inmate Account for Tablet Services)o Walk-In-Retail, a new convenient cash payment method
• Messaging (Email)

o View your Messaging inbox, send and compose messages, and save drafts
o Use your credit or debit card to purchase Message credits
o Add a photo or video attachment to your Message
o Depending on the facility, send credits to receive a replyFix for not seeing messages in the sent folder.
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the ConnectNetwork by GTL in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"Usually we get our messages within a couple of hours. Lately tho, it's taken not only hours but DAYS to get our messages. When you are incarcerated or have a loved one in lock up, the lag in messages tends to cause more tension and problems. Plz fix this."
Nic Nightmare
"The fee to add money is 99 cents. I have to go online because the app charges me $5.95. Why? Fix this. You are ripping us off bad enough with $5 calls, now you want to overcharge us by $5 for putting money on the phone? I'm going to report you for fraud and theft."
Sprinkle Sprinkle
"Mu6 byeno"
Magaly Garcia
"The app no longer accepts payments since the last update. - FIXED. Very inconvenient and you have no clue if this company is stealing your money based on the error. - They're definitely still stealing. UPDATE: 26 April 2022 STILL stealing money EVEN with a pending lawsuit smh. They've already removed access to see how much each call cost."
Charly Henderson
"Easy to use self explaining"
Amanda Bailey
"Very good"
Travis Taylor
"This app is good I like it lately I've been having to login on the website to be able to communicate with my loved ones that are in prison so if somebody can figure out why that would be great anyways perfect five stars for me so I'm not going to die because the app does have this little glitches here and there"
Daddy's Baby girl
"I've used this app for several years without any issues. Different facilities, different phone numbers, etc without complaint. Update: still no issues, highly recommend."
Kolleen Wilson
"Great for another way to communicate with my fiance but he hasn't gotten any of the pictures i sent him. Not sure why, it took credits off my account and it shows sent but he never got them. Would lile to know what is going on with that."
Tara Swinford
"I'm still learning this app. I do like it. Very thankful for this app."
Delana Strong
Get the App Today
Available for Android 8.0 and above